Section Manager Digital Transformation

We are now looking for a Section Manager Digital Transformation, to join Nissan in Saudi Arabia to Lead NKSA Digital Transformation, Business Intelligence, Data Analytics, Systems Integration, Automation, Data Governance and Artificial Intelligence initiatives. Primary priority: transform Sales Performance, Dealer Network Development (DND) and Non-Technical Training through integrated data, digital tools, governed BI and automation. Secondary scope: develop scalable digital, data and AI capabilities that can support wider NKSA functions based on approved business priorities.

You will act as the business-side technical lead and product owner bridging NKSA functions with Local IT, Regional IS/IT, Nissan enterprise platforms, dealers and technology partners. This role does not replace IT ownership. Translate operational needs into functional and technical requirements, integrate approved systems and data sources, automate data flows, and turn governed data into actionable management insight and measurable business value.

In this role you will:

• Own and maintain the prioritized NKSA transformation roadmap and backlog, with primary focus on Sales Performance, DND and Non-Technical Training.
• Map current processes, identify manual/repetitive activity and redesign priority workflows using approved digital solutions such as Power Platform, SharePoint, Teams, APIs and fit-for-purpose applications.
• Develop or coordinate internal solutions including dealer assessment, DND expansion tracking, training/certification tools, workflow approvals, management action tracking and reporting automation.
• Assess vendor technical proposals, architecture, scalability, integration approach, security, implementation effort and total cost of ownership before solution selection.
• Measure before/after benefit realization including hours saved, cycle-time reduction, errors reduced, cost avoidance and user adoption.

• Own the evolution of the NKSA Sales Performance Dashboard into an integrated performance-management environment.
• Establish Power BI architecture, dashboard/UI standards, reusable data models, governed work spaces, deployment processes, refresh controls and adoption monitoring in coordination with IT.
• Define common KPI architecture covering source, owner, logic, target, frequency and management use; prevent duplicate or conflicting reporting.
• Build executive, functional, dealer and operational views with drill-down across NKSA, channel, dealer, branch, model and grade; enable trends, BP/LY/milestone comparisons, exception alerts and action tracking.
• Expand analytics progressively to DND, Training, CX, CCS, Production and other approved functions.

• Map current-state systems, interfaces, data flows, ownership and dependencies across Salesforce, SAP, Dragon, CRM, LMS, dealer data, Power BI, Microsoft 365 and other approved platforms.
• Identify manual interfaces, duplicate data handling, quality gaps and system limitations; define future-state integration priorities.
• Document API/interface requirements, data mappings, business rules, transformation logic, refresh frequency, authentication, monitoring, exception handling and source-of-truth ownership.
• Coordinate technical feasibility with Local IT, Regional IS/IT and enterprise system owners; support data pipelines, middleware and warehouse/lakehouse requirements where approved.
• Maintain the Current-State System Map, Future-State Architecture, Data Flow Map, Integration Catalogue, Interface/API Register and Application Dependency Map.

• Lead workshops with business functions to convert problems and opportunities into Business Requirement Documents (BRDs), functional specifications, user stories and acceptance criteria.
• Act as the missing business-side technical owner between functions, NKSA Local IT and Regional IS/IT while respecting technology, architecture, cybersecurity and platform ownership.
• Coordinate feasibility assessment, solution design, development priorities, testing, UAT, defect resolution, business readiness, cutover, go-live and post-launch stabilization.
• Maintain a Digital Transformation Dependency & Risk Register covering Local IT, Regional IS/IT, data availability, APIs, licenses, budgets, vendors, security approvals and business ownership.
• Escalate blocked dependencies through agreed…