Oracle Fusion Techno-Functional Consultant Service & CPQ

• Oracle Fusion Service:
  Lead requirement workshops and design Fusion Service solutions covering service requests entitlements SLAs queues and assignment rules Configure Service Center knowledge management omnichannel email chat web forms and customer self-service portals Build and extend objects layouts and business logic using Application Composer Groovy scripting and Visual Builder Studio
• Oracle CPQ:
  Design and configure CPQ product models configuration rules pricing discounting and approval workflows Build quote templates document designer outputs and commerce processes Integrate CPQ with Fusion Sales and ERP for seamless quote-to-order and quote-to-cash flows
• Fusion Sales:
  Configure accounts contacts leads opportunities territories and forecasting in Fusion Sales Align Sales CPQ and Service processes to deliver a unified customer lifecycle
• ERP Integration:
  Design and deliver integrations between Fusion CX Service Sales CPQ and Fusion ERP covering customers items price lists orders invoices and installed base Build integrations using Oracle Integration Cloud OIC REST SOAP web services FBDI and BIP reports Define integration touchpoints data mappings error handling and reconciliation with ERP and third-party systems such as DMS
• Delivery and Client Management:
  Act as the primary functional point of contact for client stakeholders from business users to senior management Prepare solution design documents functional and technical specifications and test scripts Lead SIT UAT data migration cutover and go-live activities and provide post go-live support Manage scope expectations and change requests and escalat risks early

• Oracle Fusion Service: at least 2 end-to-end implementations as a lead or senior consultant
• Oracle CPQ: hands- on configuration of product models pricing BML BMQL and commerce processes
• Oracle Fusion Sales: working knowledge of sales automation and its link to CPQ and Service
• ERP Integration: proven experience integrating CX with Fusion ERP using OIC REST SOAP APIs FBDI and BIP
• Technical extensions:
  Application Composer Groovy Visual Builder Studio OTBI BIP reporting Solid understanding of quote-to-cash and service-to-cash business processes Experience working in the GCC region is an advantage

• Exposure to the automobile industry such as dealerships distributors or after-sales service operations Preferred
• Knowledge of Dealer Management Systems DMS and their integration with Oracle Fusion vehicle sales parts workshop and warranty processes
• Oracle certifications in Fusion Service CPQ or Sales Cloud

• Excellent verbal and written communication in English
• Strong client-handling skills with confidence presenting to senior stakeholders
• Ability to work independently and drive workshops decisions and deliverables
• Problem-solving mindset and attention to detail
• Bachelors degree in Computer Science Engineering IT or a related field

must be available to start without a notice period