IT Technician
Job in
Jeddah, Saudi Arabia
Listed on 2026-11-01
Listing for:
Client of Taj HR
Full Time
position Listed on 2026-11-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, Desktop Support
Job Description & How to Apply Below
Employment Type Full-Time
About the RoleWe are looking for a skilled and hands-on IT Technician to provide technical support across desktop systems, hardware, software and network infrastructure. The ideal candidate should have strong troubleshooting skills and a good understanding of system integration, particularly the integration of Oracle Net Suite with ZenHR.
Key Responsibilities- Provide desktop and laptop support including hardware diagnostics, troubleshooting, software installation and peripheral configuration.
- Diagnose and resolve technical issues related to Windows operating systems, Microsoft 365 applications and end-user devices.
- Troubleshoot network connectivity issues involving LAN, WAN, TCP/IP, DNS, DHCP, VLANs and Wi-Fi.
- Support system integration activities, particularly connecting Oracle Net Suite with ZenHR, and assist in troubleshooting related integration issues.
- Monitor and resolve IT incidents independently within the assigned scope, escalating complex issues when necessary.
- Maintain accurate documentation of technical issues, troubleshooting steps, and resolutions.
- Provide technical assistance to employees and ensure reliable day-to-day IT operations.
- Coordinate with relevant teams and service providers to resolve technical issues and maintain system functionality.
- At least 2 years of relevant IT support or IT technician experience is preferred.
- Strong practical knowledge of desktop support, hardware and software troubleshooting, and Windows operating systems.
- Working knowledge of Microsoft 365 and common business applications.
- Practical understanding of networking fundamentals, including LAN/WAN, TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
- Good understanding of system integration concepts, with the ability to support integrations between business systems such as Net Suite and ZenHR.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent English communication skills, both written and spoken.
- Ability to work independently, manage technical incidents, and communicate effectively with end users.
Visa Sponsorship:
Work visa sponsorship is available for eligible candidates applying from outside Saudi Arabia.
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