Settlement Officer​/Senior Officer – Freight Forwarding

We are looking for a Settlement Officer / Senior Officer to join our Freight Forwarding team and take ownership of shipment settlements, vendor invoice verification, AP/AR transactions, and document control.

The successful candidate will be responsible for ensuring that all shipment costs, revenues, invoices, and supporting documents are accurately checked, recorded, reconciled, and submitted for financial processing.

The ideal candidate will have solid freight forwarding experience, strong numerical and analytical skills, and hands-on experience with carrier/vendor charge settlements.

1. Shipment Settlement & Invoice Verification

• Manage end-to-end settlement activities for assigned freight forwarding shipments.
• Review and verify airline, shipping line, carrier, agent, and vendor invoices against shipment records and agreed rates.
• Check invoice accuracy, including freight charges, handling fees, documentation charges, customs/clearance costs, and other applicable charges.
• Identify and resolve discrepancies between vendor invoices, quotations, shipment costs, and operational records.
• Calculate and verify shipment cost, revenue, and gross profit margin before final settlement.
• Ensure settlement is completed accurately and within the required timeline.
• Collect and verify Delivery Orders (DO), Air Waybills (AWB), Bills of Lading (BL), shipping documents, invoices, and supporting documents.
• Maintain complete and accurate digital records for each shipment.
• Follow up with airlines, shipping lines, agents, transporters, and other vendors for pending invoices and documents.
• Ensure all settlement files are complete, properly documented, and audit-ready.

• Accurately input and process Accounts Payable (AP) and Accounts Receivable (AR) transactions in the company's ERP/logistics system.
• Record shipment costs and revenue against the correct shipment and customer/vendor.
• Prepare and submit settlement documentation to the Finance & Accounting (F&A) team for review and approval.
• Reconcile vendor statements and investigate outstanding or unmatched transactions.
• Support customer billing and follow up on outstanding invoices where required.

• Act as the key coordination point between Freight Forwarding Operations, Finance & Accounting, customers, and vendors.
• Work closely with Operations to clarify shipment costs, missing documents, and operational discrepancies.
• Coordinate with F&A to ensure timely payment processing and accurate customer billing.
• Follow up on open settlement issues until resolution.

• Bachelor's degree or Diploma in Supply Chain, Logistics, Business Administration, Finance, or a related field.
• 2–4+ years of relevant experience in freight forwarding, shipment settlement, carrier/vendor invoice verification, or logistics finance operations.
• Senior Officer-level candidates or above are strongly preferred, particularly candidates with hands-on experience managing high-volume settlements.
• Strong knowledge of freight forwarding operations, including Air & Sea shipments.
• Good understanding of AWB, BL, Incoterms, freight charges, carrier charges, and general shipment documentation.
• Practical experience in AP/AR, invoice checking, reconciliation, and shipment profitability calculations.
• Proficiency in Microsoft Excel and ERP/logistics operating systems.
• Strong attention to detail and numerical accuracy.
• Ability to manage a high volume of transactions while meeting deadlines.
• Strong communication and follow-up skills.
• Ability to work independently and coordinate effectively across multiple departments.