Operations Coordinator

Location: Jeddah, Saudi Arabia

Job Category: Operations & Supply Chain;
Logistics & Transportation;
Administration & Office Support;
Customer Service & Support

A career opportunity is available for a qualified and motivated Operations Coordinator to support daily operations within the transportation and logistics sector in Jeddah, Saudi Arabia. The role focuses on coordinating teams, organizing operational activities, and ensuring efficient service delivery while maintaining effective communication between customers, drivers, operational personnel, and internal departments.

The successful candidate will have practical experience in team management and customer service within the transportation or logistics industry. Strong organizational skills, proficiency in Microsoft Office applications, and the ability to manage multiple tasks are essential for coordinating schedules, monitoring service delivery, and resolving operational challenges.

This position offers opportunities to develop expertise in logistics coordination, operational reporting, transportation workflows, and customer relationship management. Professionals seeking long-term career growth in logistics operations, transportation management, and supply chain coordination are encouraged to apply.

• Coordinate daily operational activities to support efficient transportation and logistics services.
• Communicate with drivers, operational personnel, customers, and relevant departments.
• Support team coordination and monitor daily operational performance.
• Help ensure timely service delivery and adherence to operational schedules.
• Respond to customer inquiries and coordinate the resolution of service-related issues.
• Maintain operational records, schedules, and reports.
• Use Microsoft Excel, Word, and Outlook to manage operational information and communication.
• Monitor service delivery and identify opportunities to improve operational efficiency.
• Coordinate with internal teams to resolve delays and operational challenges.
• Support performance monitoring and reporting activities.
• Maintain professional communication with customers and internal stakeholders.
• Work under pressure while maintaining service quality and operational accuracy.

• Minimum diploma in Business Administration or an equivalent qualification.
• Good spoken and written English, with the ability to communicate professionally.
• Previous experience in team management and customer service within the transportation or logistics industry.
• Understanding of daily operational coordination, service delivery, and transportation workflows.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Strong organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Strong problem-solving capabilities and attention to detail.
• Ability to coordinate with drivers, operational teams, customers, and other departments.
• Ability to work under pressure while maintaining service quality.
• Familiarity with operational reporting, scheduling, and performance monitoring is an advantage.

The salary package and employee benefits have not been specified in the original job description. Candidates should confirm compensation, allowances, and other employment terms with the recruiter.

This role offers opportunities to strengthen skills in transportation coordination, customer service, operational reporting, and team management. Relevant professional development and experience can support future career progression into Senior Operations Coordinator, Logistics Supervisor, Transportation Operations Supervisor, or Operations Manager positions.