Quality Lab Lead

Job Purpose

The job holder will be responsible for Supply & System Quality, which includes Quality Control for all inbound materials (Raw and Packaging) and supplier improvement programs as well as all Ex‑factory quality operations (WHs/ 3

Ps). You will lead the Hygiene, HACCP Study, Factory Cleaning, Integrated Management System and External Audits. To carry out Quality Health checks, factory internal audits, document management, QA and Process Lab Improvements, Laboratory Procedure Creations, Bulk, Raw Materials, Packaging Materials, Finished Goods trials, regulatory compliance, lab instrument calibrations, process operators and analysts test evaluations and develop processes and end‑line operations in the factory.

You’ll be part of a team that believes in doing work that matters — for people and the planet.

Because here, we don’t just hire for jobs. We invite you to be part of something bigger.

• Lead the Quality Laboratory to ensure that all finished goods, bulk, raw and packaging materials are properly sampled, analyzed, recorded, cleared, and compliant with the Unilever specifications before release to the shopfloor.
• Strengthen and improve quality sampling, inspection and testing procedures and resources to avoid any line failures or efficiency losses due to defective material quality.
• Ensure & facilitate warehouses in providing awareness and effective monitoring and controls while handling, transporting and storing raw & packaging materials within and outside factory premises.
• Develop suppliers in controlling all inbound non‑conformances related to raw & packaging materials and lead quality improvement projects with suppliers from the factory.
• Ensure that all Quality and Process Lab Instruments are calibrated and monitored, providing better analysis of the materials.
• Manage product non‑conformances in the factory by blocking physically and in system, and conduct proper investigation and preventive action implementation.
• Support development of analytical methods for any new product, raw and packaging materials introduced to the factory along with laboratory instruments.
• Coordinate with Complaint & rework management, export and/or Promo activities as per unilever Quality requirements.
• Represent Quality in all capability trials with R&D and Production within the factory related to product, raw and packaging materials.
• Attend innovation meetings and other forums for all BUL related product categories.
• Represent Quality in the absence of QA Manager as per assigned authority.

Ensure implementation and proper compliance validation of Quality Management System (ISO 9001), HACCP, Consumer Safety, Cleaning, GMP System (ISO 22716), SASO and SFDA requirements across all key functions in the factory. Build and sustain quality reporting system and ensure that data is thoroughly analyzed before sharing externally.

• Maintain and ensure 5S condition in the department (including own workplace) and carry out 5S inspections for quality and process laboratories.
• Facilitate UMS activities with QM members, coordinating with PEs and Technical teams to ensure implementation of Quality Maintenance on Laboratory & Making Operations to eliminate defects.
• Participate and engage with the team in generating OPLs and KAIZENS for the Quality Pillar.

• Provide necessary trainings (on‑job and classroom sessions) on areas of Quality, HACCP, GMP, MSDS and QMS.
• Develop the team on inspections, analysis, decision making, reporting, communication, quality and consumer understanding to enhance their knowledge and skills.
• Uplift quality engagement of the employees within factory and work closely with PEs and Operators to develop Quality Culture and consumer mindset.
• Maintain highest quality standards, ensure safe working practice and care for environment through total compliance with the guidelines and targets set in Health, Safety & Environment, Quality and Consumer Safety, UMS and Customer Service on BUL Factory.

• Graduate of Chemical Engineering, Chemistry, or Biochemistry.
• Minimum 2‑year supervisory experience / working knowledge in manufacturing of FMCG…