Store Manager, Retail & Store Manager

Job Description

Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. The ideal candidate will be responsible for managing day-to-day store operations, maximizing store profitability, ensuring high levels of customer satisfaction, and leading a motivated and effective team.

• Drive store profitability by achieving sales targets and managing costs efficiently.
• Ensure high customer satisfaction by maintaining excellent service standards across all departments.
• Oversee daily store operations including staff management, inventory control, housekeeping, and merchandising.
• Manage store administrative duties including physical inventories, price updates, and documentation.
• Monitor product displays, cleanliness, and visual merchandising to enhance customer experience.
• Plan and execute promotional activities in collaboration with internal departments.
• Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.
• Identify market trends and competitors, implementing action plans as needed.
• Monitor stock losses and implement preventative measures through stock-taking exercises.
• Ensure compliance with company policies, safety standards, and statutory regulations.
• Conduct regular team meetings to communicate goals, expectations, and operational updates.
• Manage shift scheduling and manpower allocation to ensure efficient store performance.
• Handle customer complaints and resolve issues related to inventory or supply chain disruptions.

• Bachelor’s degree in Business Administration or a related field.
• Minimum 6+ years of experience in retail store management, preferably in a supermarket environment.
• Strong knowledge of store operations including inventory, sales analysis, and team leadership.
• Excellent communication and interpersonal skills.
• Ability to analyze store performance reports and implement improvement strategies.
• Strong organizational skills and attention to detail.
• Proficiency in staff supervision, shift scheduling, and customer relationship management.
• Commercial acumen and the ability to take initiative and make decisions under pressure.

• Competitive salary and performance-based incentives
• Career growth opportunities within a reputed retail group
• Dynamic work environment