Product Specialist

Job Purpose:

The Product Specialist is responsible for promoting and supporting the company's surgical products by providing clinical and technical expertise to healthcare professionals. The role focuses on achieving sales targets, developing strong customer relationships, conducting product demonstrations and training, and ensuring high levels of customer satisfaction while maintaining compliance with company policies and industry regulations.

• Promote and sell the company's surgical products to hospitals, clinics, and healthcare professionals.
• Achieve assigned sales targets and contribute to the overall business objectives.
• Build and maintain strong relationships with surgeons, physicians, nurses, and other healthcare stakeholders.
• Conduct product presentations, demonstrations, and in-service training for customers.
• Provide clinical and technical support during product evaluations and surgical procedures when required.
• Identify new business opportunities and develop strategies to increase market share.
• Monitor market trends, competitor activities, and customer needs, and report findings to management.
• Prepare sales forecasts, customer visit reports, and other required documentation in a timely manner.
• Coordinate with internal departments to ensure efficient order processing, product availability, and customer satisfaction.
• Attend medical conferences, workshops, and exhibitions to promote products and expand professional networks.
• Ensure compliance with company policies, ethical standards, and applicable healthcare regulations.
• Perform any other duties assigned by the Surgical Division Manager.

• Bachelor's degree or any higher qualification in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or any related healthcare field.
• 1-3 years of experience in medical device or surgical product sales.
• Hands-on experience with Orthopedic Surgery, General Surgery, and Laparoscopic (Minimally Invasive) Surgery products is required.
• Experience in operating room support and surgical procedures is preferred.
• Strong knowledge of surgical products, medical devices, and healthcare market dynamics.
• Must be able to drive and willing to travel frequently. A Saudi driving license is preferred but not mandatory.
• Fluency in English and Arabic (spoken and written).
• Strong business development mindset with the ability to identify new opportunities and expand customer relationships.

• Product and clinical knowledge.
• Medical device sales and negotiation.
• Product presentation and demonstration skills.
• Clinical support during surgical procedures.
• CRM systems and sales reporting.
• Business development and market expansion.
• Market analysis and customer acquisition.
• Microsoft Office (Excel, PowerPoint, Word).

• Excellent communication and presentation skills
• Relationship management and customer service orientation.
• Negotiation and influencing skills.
• Problem-solving and analytical thinking.
• Time management and planning.
• Teamwork and collaboration.
• Adaptability and ability to work under pressure.
• Professional ethics and integrity.
• Self-motivated with a strong passion for business development and achieving sales growth.

• Competitive salary and commission structure.
• Opportunities for professional growth, technical certification, and continuous development.
• Comprehensive benefits package in line with company policy.
• Work in a dynamic environment.