Customer Engagement Specialist Job Jeddah area,Saudi Arabia,Sales

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining ‘impossible’.

We’re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organisation and help us serve our customers better and more efficiently. So, we’re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognise technology as a powerful tool for streamlining processes and improving the business overall.

At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.

Saudi Arabia is booming with opportunity, and we want you to be a part of this exciting future. That’s why we’re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities’ development programs, Project Assignments and Professional Development Assistance programs.

Come grow with us.

Do Something That Moves you

The newly developed function Customer Engagement Specialist (CES) will replace the traditional Med Rep role and will act as a liaison between Bayer, Thought Leaders, and the rest of HCP target universe in a specific Therapy Area.

The Main role will focus on communicating disease and Brand messaging and build together with selected Speakers a disease / brand focused curriculum to be virtually disseminated to the rest of target universe.
She will partner closely with thought leaders gaining a deep understanding of their needs in order to connect Bayer capabilities and co create meaningful content. 9109:
Local Western Zone KSA
Develop a list of HCP (Speakers / non speakers) and continuously update it as per market dynamics.
As a trusted partner she/he will lead a deep discussion in regular preplanned one to one discussion with his/her customer list to identify Scientific areas of major interest.
As a trusted partner she/he will act as the primary (but non exclusive) point of contact between stakeholders and Bayer; the CES shares the HCPs community needs internally, seeks support and guidance from cross functional team.
She/he to mutually co create content with her/his speaker list which mutually satisfy HCP universe scientific interest and Bayer promotional objective.
In an effort to create a yearly educational calendar the CES will contract HCP speakers for a number of talks per year, such talks will be integrated in a curriculum and will be repeated in different meeting formats.
In coordination with Cross Functional team such talks will be integrated in different meeting formats (Scientific lectures, Peer to Peer talks, Debate sessions, 3rd party symposia, national and regional initiated Bayer events, and similar).
She/he will be responsible to report all his one to one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation.
In collaboration with MSO team (back office support ) she/he has to plan and align meetings calendar, meeting invitations based on micro segmentation and HCP target needs.
Work closely with Virtual Event expert (DT CPH team) to utilize engaging (hybrid) meeting formats and features in events…