F&B Sales Ambassodar

Additional Information Job Number

Sales & Marketing

Prince Mohammed Bin Abdulaziz Street, Al Andalus, Jeddah 23326, Saudi Arabia VIEW ON MAP

Full Time

N

Management

The F&B Ambassador is a proactive sales and business development professional responsible for driving Food & Beverage revenue across all hotel dining outlets through strategic guest engagement and local market penetration. The position acts as the primary revenue ambassador for the F&B division, creating demand from both in-house guests and external customers while maximizing outlet utilization and profitability. The role is accountable for increasing restaurant covers, improving breakfast, lunch, and dinner capture rates, generating group dining opportunities, securing corporate business, promoting private events, and expanding outside catering revenue opportunities.

The F&B Ambassador actively identifies and converts sales leads into confirmed business while establishing long-term relationships. Working closely with Food & Beverage Operations, Sales & Marketing, Events, Front Office, Concierge, Spa, and Marriott Bonvoy teams, the F&B Ambassador develops and executes commercial initiatives designed to increase outlet awareness, attract new customers, grow repeat business, and strengthen the hotel's position as a preferred dining destination within Jeddah.

In parallel with these commercial responsibilities, the F&B Ambassador upholds all company standards for guest service, safety, and professionalism — welcoming and acknowledging guests, anticipating their needs, maintaining confidentiality of proprietary information, and protecting company assets — while following all safety and security policies and procedures. The position is measured through revenue generation, outlet covers, capture rate improvements, guest engagement activities, guest satisfaction scores, and overall contribution to F&B profitability.

• Generate incremental Food & Beverage revenue through proactive sales efforts targeting both hotel guests and external customers.
• Achieve monthly revenue, covers, and business development targets established by the Director of Food & Beverage.
• Increase breakfast, lunch, dinner, and lounge capture rates across all operating outlets.
• Drive outlet utilization during low-demand periods through targeted promotions, partnerships, and sales initiatives.
• Secure new business opportunities that contribute to outlet covers, average spend, and overall F&B profitability.

• Conduct daily guest engagement activities in the lobby, restaurant entrance areas, and other guest contact points.
• Promote all hotel dining venues, theme nights, brunches, happy hours, seasonal promotions, and special events.
• Identify opportunities to convert in-house guests into restaurant patrons.
• Actively promote lunch and dinner bookings to Marriott Bonvoy Members, long-stay guests, VIPs, and corporate travelers.
• Coordinate with Front Office, Concierge, Guest Relations, Sales, Spa, and Rooms Division teams to generate outlet referrals.
• Track and increase restaurant capture rates among resident guests.
• Conduct table visits to build relationships and encourage repeat visitation.

• Conduct a minimum number of weekly sales appointments and outside sales visits as established by management.
• Promote business lunches, executive dining packages, corporate events, private dining experiences, and catering services.

• Meet with group coordinators/hosts prior to functions, make introductions, and ensure that all arrangements are agreeable.
• Read and analyze banquet event orders to…