Business Development Specialist; Airport and Aviation Ecosystem​/Arabic Speaker

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward- we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations.

Here, we feel empowered, supported, and inspired to grow.

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The adventure begins right here, with you, at SITA.

As a Business Development Specialist
, you will play a key role in driving business growth, expanding customer relationships, and increasing market presence across a defined portfolio. Reporting to the Head of Business Development KSA, you will focus on expanding SITA's presence across the core airport and wider aviation ecosystem in Saudi Arabia. Working closely with Sales, Product, and Marketing teams, you will proactively identify, qualify, and develop new business opportunities, establish new customer relationships and develop new prospects, and build a sustainable pipeline across the assigned market.

Success in this role requires a combination of commercial acumen, consultative selling capabilities, and strong relationship-building skills. In addition, the role demands the ability to leverage Strategic Storytelling & Executive Communication to communicate value effectively and Ecosystem Partnerships & Hunter Growth to identify new opportunities, expand market reach, and accelerate pipeline growth. Through strategic customer engagement and proactive business development activities, you will help position SITA as a trusted partner and drive sustainable business growth.

The target ecosystem includes airport operators, aviation authorities, government entities, ground handlers, airport service providers, infrastructure developers, technology partners, and other organizations supporting the growth of Saudi Arabia's aviation sector.

As per SITA Career Framework, the role title is Business Development Analyst.

• Identify, develop, and qualify new business opportunities across prospective customers, new buying centers within existing customers, and the wider airport and aviation ecosystem.
• Support revenue growth initiatives through upselling, cross-selling, and proactive customer engagement activities.
• Build and maintain strong relationships with customers, partners, and key industry stakeholders.
• Execute targeted demand generation and prospecting activities to increase market awareness and create sales opportunities.
• Collaborate with Sales teams to develop customer and opportunity strategies, while taking ownership of assigned opportunities from initial identification and qualification through proposal development and commercial progression.
• Support customer meetings, presentations, workshops, webinars, and industry events to promote SITA solutions and value propositions.
• Build and maintain a healthy, qualified, and accurate pipeline aligned with agreed pipeline-generation, opportunity-conversion, and growth objectives, ensuring all activities and opportunities are kept current in SITA's CRM.
• Support proposal development, RFP responses, and customer-facing commercial documentation.
• Gather and communicate intelligence on Saudi aviation developments, airport investment programs, customer priorities, procurement plans, competitors, and emerging market opportunities.
• Contribute to the development of customer…