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Delivery Supervisor

Job in Jeddah, Saudi Arabia
Listing for: Florose
Full Time position
Listed on 2026-02-12
Job specializations:
  • Transportation
    Transportation Manager, Delivery, Transportation Logistics
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below

We are looking for a Delivery Supervisor with hands‑on experience in managing driver teams and ensuring timely, efficient delivery operations, contributing directly to customer satisfaction in a fast‑paced e‑commerce environment.

Key Responsibilities
  • Supervise daily delivery operations and ensure orders are delivered on time and according to service standards.
  • Manage driver schedules and assign deliveries based on order volume and delivery zones.
  • Track orders from pickup to final delivery and proactively resolve delays or operational issues.
  • Coordinate closely with warehouse, customer support, and operations teams to ensure smooth workflows.
  • Monitor driver performance, adherence to routes, safety standards, and service quality.
  • Handle escalations and urgent delivery issues and take immediate corrective actions.
  • Prepare daily and weekly delivery performance reports (on‑time delivery, volume, issues).
  • Optimize delivery routes to reduce delivery time and operational costs.
  • Ensure compliance with company policies and operational procedures.
Requirements & Qualifications
  • 2–4 years of experience in delivery supervision or logistics operations.
  • Previous experience in e‑commerce, last‑mile delivery, or on‑demand services.
  • Strong knowledge of local areas and neighborhoods, with the ability to optimize routes accordingly.
  • Excellent organizational and time‑management skills.
  • Strong communication and leadership abilities.
  • Ability to work under pressure and manage peak periods and shifts.
  • Familiarity with order tracking systems and delivery reporting tools.
  • Fluency in Arabic and English (spoken and written).
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