Pharma B Tender Customer Service, Coordinator

Key Accountabilities

• Check the Certificate of origin availability.
• Arrange Appointment with Customer (within 5 Working days) for NUPCO invoices the appointment arrange by create ASN on NUPCO portal.
• Make sure all invoices are delivered before the due date to safe company from penalty.
• Arrange the priority for WH as per customer appointment, and arrange with WH if there are any customer requirement on picking ( exp. Samples , Distribution …etc).
• Follow up with warehouse and Coordinate with Planning Team if goods not match with customer requirement.
• Coordinate with Transportation Team by email mention loading and offloading date to Arrange Trip as per customer appointment before one day of loading date.
• Coordinate with Delivery Representatives team ( Direct Trip ) and pass to them all data include storage condition of goods ( Cool or Non Cool ).
• Make the manifest of all deliveries which need to dispatch on same trip and split the deliveries on manifest as per storage condition then make sure the total value of the manifest not pass SR. 3.5 Million.
• Follow up with Transportation Team to get from them confirmation email with dispatch goods.
• Undertake any other duties or assignment as required from time to time by the management.

• Warehouse Teams
• Planning Team
• Transportation Team
• Delivery Representative Team

• Customers

Education: High School Diploma
Field/Years of Experience : 0-1 Year of experience