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Junior PL Account Manager
Job in
Jeddah, Makkah Region, Saudi Arabia
Listed on 2026-10-23
Listing for:
HungerStation | هنقرستيشن
Full Time
position Listed on 2026-10-23
Job specializations:
-
Transportation
Transportation & Logistics
Job Description & How to Apply Below
- Monitor 3PL compliance to ensure alignment with company standards and regulations.
- Establish and maintain a structured feedback loop with 3PL partners to regularly evaluate their satisfaction and operational challenges.
- Respond to and resolve 3PL issues within the agreed Service Level Agreement (SLA) timelines.
- Own 3PL communication channels to collect data that supports the logistics team in their work streams.
- Operationally support 3PL companies in overcoming challenges and obstacles efficiently.
- Facilitate the onboarding process, and ensure all onboarding requirements are met.
- Support full-time riders and resolve challenges by managing CRC escalations effectively.
- Align with other stakeholders to ensure the delivery of services to our 3PL partners.
- Ensure sufficient availability of supply in cities and proactively acquire new 3PLs.
- Track and analyze the performance of active riders through detailed reporting dashboards.
- Ensure all riders comply with HS standards and guidelines.
- Provide actionable insights to senior management for decision-making based on fleet and 3PL data analysis.
- Collaborate with internal teams to ensure seamless integration of 3PL operations into Hunger Station's logistics network.
- Create and maintain detailed documentation for 3PL onboarding processes, operational guidelines, and performance standards.
- Conduct regular market research to benchmark against industry standards and implement best practices in 3PL management.
- Maintain accurate records of rider and 3PL company activities to ensure transparency and accountability.
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