Senior Customer Service Lead – Tax Call Center
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
The State of Missouri's Department of Revenue seeks a Lead Customer Service Representative in Jefferson City to supervise the Call Center, set goals, monitor performance, and assist agents with income tax and business tax questions. This role requires strong leadership, coaching, and effective writing.
You will analyze data, help develop procedures, and promote continuous improvement to maintain high customer satisfaction.
We invite applications for the Senior Customer Service Lead – Tax Call Center position located in Jefferson City, MO, United States.
We would love to welcome a new Senior Customer Service Lead – Tax Call Center to our organisation in Jefferson City, MO, United States.
For the Senior Customer Service Lead – Tax Call Center position at State of Missouri, we are reviewing applications now.
Step into the Senior Customer Service Lead – Tax Call Center role at State of Missouri in Jefferson City, MO, United States and grow with us.
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