Lead Call Center Customer Service Supervisor
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
The Department of Revenue in Missouri seeks a Lead Customer Service Representative - Call Center to supervise a team delivering income, sales/use, and corporate tax support. You will set goals, monitor performance, and handle timesheets and leave requests, guiding agents and handling supervisor calls on tax questions.
Responsibilities include coaching staff, analyzing data to meet department goals, and ensuring high-quality service.
Step into the Lead Call Center Customer Service Supervisor role at State-of-Missour in Jefferson City, MO, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Jefferson City, MO, United States.
This opportunity is part of our work in Management & Operations, Sales.
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