Patient Service Representative - Plastic Surgery & Med Spa

Patient Service Representative - Plastic Surgery & Med Spa

Join to apply for the Patient Service Representative - Plastic Surgery & Med Spa role at Jefferson City Medical Group
.

Base pay: $15.00/hr - $19.00/hr (actual pay based on skills and experience).

• Demonstrates knowledge and ability to check patients in and out for their clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co‑payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer‑friendly telephone communication.
• Provides appropriate safety and infection control measures.

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work‑ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

• High school diploma or GED.
• Minimum of one year experience in a customer‑service setting, preferably six months receptionist experience in a healthcare setting.
• Experience with office equipment.
• Articulate, computer skills required, good telephone communication skills.

Works in a heated and air‑conditioned area consistent with a normal office environment.

• Health insurance and employer‑paid short‑ and long‑term disability.
• Generous PTO policy, beginning at 148 hours annually.
• 56 hours paid holiday leave.
• Employer retirement plan (401k) with employer match.
• Tuition reimbursement and other professional advancement opportunities, including a medical assistant training program.