Patient Access Representative

Position: Patient Access Representative I
** It's more than a career, it's a calling.*
* MO-SSM Health St. Mary's Hospital - Jefferson City

** Worker Type:*
* Regular

** Job Highlights:*
* ** Location** : SSM Health St. Mary's Hospital - Jefferson City

** Schedule** :
Rotating schedule to include weekends and holidays

What Makes This Role Unique

This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same - you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps.

If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.

Why Join SSM Health

You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer:

+ Sign on Bonus for external hires.

+ Competitive pay and benefits

+

Career development opportunities within a large, integrated health system

Supportive leadership and a collaborative team environment

Bring your heart for service and your talent for communication - and help us make every patient's experience exceptional.

*
* Job Summary:

*
* Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

** Job Responsibilities and Requirements:*
* PRIMARY RESPONSIBILITIES

+ Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

+ Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.

+ Assists with coordination of activities related to insurance pre-certification/authorization.

+ Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

+ Performs clerical and reception duties associated with patient registration.

+ Performs other duties as assigned.

EDUCATION

+ High School diploma/GED or 10 years of work experience

EXPERIENCE

+ No experience required

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

** Department:*
* PAS - St. Mary's Jeff City

*
* Work Shift:

*
* Variable Shift (United States of America)

** Scheduled Weekly

Hours:

*
* 40

** Benefits:*
* SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+  
** Paid Parental Leave**  **:
** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+  
** Flexible Payment Options:
** our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+  
** Upfront Tuition Coverage** : we provide upfront tuition coverage through Flex Path Funded for eligible team members.

Explore All Benefits ()

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_   _pregnancy, veteran status_  
** _,_
** _or any other characteristic protected by applicable law.  to learn more. ( ga=..

-.)_