Senior Director, Platform Product Management

Senior Director, Platform Product Management

Pager Duty seeks a senior product leader to drive the foundation of the Pager Duty Operations Cloud, defining platform strategy, roadmap and execution across multiple teams.

• Guide product strategy and roadmap for core services (admin, authentication, security, notification, ingestion, app experience) and developer experience APIs & integrations.
• Build shared services and components to accelerate application feature delivery.
• Deliver APIs, developer tools and content to onboard apps and professional services onto the platform.
• Expand integration ecosystem through internal development and partner collaborations.
• Partner with infrastructure and security teams to meet reliability, scalability and compliance objectives.
• Drive project prioritization based on customer value, compliance, developer velocity and cost.
• Foster a high‑performing product management team through coaching, empowerment and accountability.
• Build trusted relationships with customers, partners and industry analysts.

• 6‑10+ years in technical product management for an enterprise SaaS company, preferably with platform experience.
• Experience building, coaching and leading high‑performing teams of 5+ PMs.
• Strong knowledge of integration architecture, patterns and platforms.
• Technical background enabling collaboration with engineering.
• Experience designing APIs based on RESTful principles and exploring third‑party APIs.
• Excellent collaboration skills across engineering, product, sales and marketing.
• Strong communication and analytical skills.
• Self‑motivated user of AI productivity tools.

• Bachelor’s or Master’s in Computer Science or related field; MBA a plus.
• Practical experience as a software developer.

Remote, with preference for candidates located near one of Pager Duty’s hubs:
San Francisco, Atlanta, or Toronto.

Base salary range: $200,000 – $337,000 USD. Potential for bonus, commission, equity and other benefits.

Pager Duty is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status or disability status. We provide reasonable accommodations for qualified individuals with disabilities.

Pager Duty uses the E‑Verify employment verification program.