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Workforce Analyst: SLA Champion & Insights
Job in
Jefferson City, Cole County, Missouri, 65109, USA
Listed on 2026-10-02
Listing for:
H&R Block
Full Time
position Listed on 2026-10-02
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
A leading tax services provider is seeking a Workforce Real-Time Analyst to optimize client service efficiency. The role includes monitoring real-time activities, managing agent utilization, and delivering comprehensive performance reports. Ideal candidates should possess strong communication skills and a high school diploma. Workforce management experience is a plus. The pay range for this position is $16.06 - $24.09 per hour.
Join us for competitive compensation and a collaborative work environment.
The following opportunity is for a Real-Time Workforce Analyst: SLA Champion & Insights with H&R Block. The Real-Time Workforce Analyst: SLA Champion & Insights role at H&R Block is now open for applications in MO, United States. Join us at H&R Block as our next Real-Time Workforce Analyst: SLA Champion & Insights in MO, United States. We are currently recruiting a Real-Time Workforce Analyst: SLA Champion & Insights for our team in MO, United States.
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