Systems Administration Technician

Job Location:

• The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

As a Systems Administration Technician, this individual will report to the M365 Productivity and Collaboration Supervisor within Enterprise IT Operations. This position will work closely with IT Management and other functional areas to design, develop, deploy and administer SharePoint Online, Microsoft 365 Teams and Power Platform. The candidate must have excellent written and verbal communication skills, and be able to work with technical, non-technical, or vendor staff.

They will help establish and implement data governance policies, plus verify that document management and content are compliant with those governance policies.

• Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.
• The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting Enterprise IT Operations.

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #One Team.

• Support Enterprise SharePoint Online, Microsoft 365 Teams and Power Platform functional areas.
• Create and configure SharePoint and Teams sites.
• Promote knowledge, growth, and expertise through cross-training and collaboration.
• Help develop and promote technical and security standards.
• Establish and maintain healthy relationships with other ITSD functional areas and business partners.
• Work with the ITSD Network Operation Center to provide reports and updates on outages for business-critical systems until a resolution is reached.
• Monitor platform performance, enforce governance policies, develop and maintain system reports.

• Associate or bachelor’s degree. Preferred emphasis on Information Technology. Military training and experience in Information Technology will also be considered.
• Experience with SharePoint, Microsoft Teams and Power Platform Administration.
• General knowledge of Power Apps, Power Automate and Power Pages.
• Working knowledge of Cloud Infrastructure and Server Administration.
• Fundamental understanding of Artificial Intelligence (AI) Tools, Operations and Security.
• Experience with project management, knowledge of methodologies and best practices.
• Proven ability to take initiative, multi-task, prioritize assignments and work in a team environment.
• Ability to adapt to changing situations and work demands.
• Skill in critical thinking and problem solving.
• Skill in the analysis and evaluation of system issues.
• Ability to mentor, coach, and develop skills of staff.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The classification for this position is classified as Systems Administration Technician; click for more information.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions please contact: ITSDRecruiting.gov