Trainer, IT​/Computer Science Instructor

For more details, please connect with Kajal Verma at  or call at .

End Client: Missouri Department of Mental Health (DMH)

Job Title: Trainer

Duration: 60 Months

Position Type: IT Project-Based Consulting Contract

Ceipal : _KV

Job Code: DMH--011

Department: Division of Developmental Disabilities (DDD)

Scope of Project

The Missouri Department of Mental Health, Division of Developmental Disabilities (DMH-DDD), is implementing Conne Xion, a new web-based Case and Financial Management System that will replace aging legacy systems and manual processes.

Trainers will deliver training across project phases, working closely with the DMH Training Team, State Project Manager, Solution Vendor, and Independent Verification and Validation (IV&V) team. Trainers will support training readiness, delivery, attendance tracking, content review, and reporting to help prepare users for system implementation and rollout.

• Deliver training across project phases for the Conne Xion implementation.
• Coordinate with the DMH Training Team, State Project Manager, Solution Vendor, and IV&V team.
• Support training readiness coordination, scheduling, and logistics.
• Deliver training for statewide training cycles, release-based training, readiness sessions, and go-live/hypercare support.
• Track training attendance and maintain training records.
• Review and update training content and materials as system capabilities and project needs evolve.
• Develop and maintain training materials using appropriate training development tools.
• Ensure training materials comply with Section 508 and WCAG 2.2 AA accessibility requirements.
• Support training alignment with Agile/Waterfall release cycles and User Acceptance Testing (UAT) preparation.
• Assist with training status reporting and readiness activities.
• Support content refinement, logistics coordination, training material updates, UAT preparation, communication alignment, and other related activities during non-training periods.
• Maintain availability to meet project training needs and comply with State-approved resource allocation arrangements.

• Minimum two (2) years of training experience for large enterprise implementations, Medicaid transformation initiatives, or multi-site system rollouts.
• Experience with adult learning principles, statewide or large-scale training delivery, and training logistics.
• Proficiency with Learning Management Systems (LMS), training development tools such as Articulate or Captivate, and project tools such as Microsoft Teams, SharePoint, JIRA, and ADO.
• Ability to ensure training materials comply with Section 508 and WCAG 2.2 AA accessibility requirements.
• Experience aligning training to Agile/Waterfall release cycles and UAT preparation is preferred.
• Familiarity with Organizational Change Management (OCM) frameworks, such as Prosci ADKAR, is preferred.
• Strong coordination, communication, documentation, and reporting skills.