Food Service Manager

Overview

Break Time Food Service Managers oversee the day‑to‑day operations of formal food service programs, which include but are not limited to sales profitability, expense control, waste control, inventory, labor control, and customer service. Food Service Managers are energetic leaders who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug‑Free Employer.

• Working with customers - Consistently and courteously greet and thank each customer and provide fast and friendly customer service; handle complaints quickly and courteously; conduct accurate and efficient transactions.
• Merchandising and sales - Promote sales using suggestive selling techniques.
• Food preparation - Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs; monitor the consistent and timely inspection of products for correct time and temperatures, cleanliness, rotation, portioning, and pricing; utilize ovens, roller grill, fryer, and other kitchen tools; maintain appropriate food service inventory levels; develop and maintain duty checklists; order authorized products from approved sources;
  
  ensure products are properly received, rotated, and stored.
• Operations and cleanliness - Ensure equipment, dishes, and food service areas are properly cleaned and maintained; contact vendors for regular and as needed equipment servicing; follow and enforce standards for quality, service, cleanliness, food safety, proper product display, and storage; always clean the store when time allows.
• Supervising - Manage the operations of store food service programs including profitability and expense control; train and oversee employees on prep and execution of food service programs; maintain weekly labor schedules; ensure all employees obtain adequate food safety training.
• Communication - Maintain timely and professional communication with customers, vendors, other employees, and management as it relates to all aspects of the store operations.
• Working closely with management - Provide input for performance evaluations and recommend employee actions; help train new employees; perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, merchandise sales, etc.; remain alert and properly report concerns.
• Teamwork - Assist with recruiting, training, coaching, and developing a successful team; exhibit professionalism; create a positive work culture and promote teamwork; lead in adherence to all local, state, and federal regulations concerning all facets of job responsibilities and duties.
• Working with technology - Utilize the store's technology including point‑of‑sale systems, product labeling system, desktops, laptops, and handheld devices; perform mathematical calculations to make change, complete shift reports, and count product; maintain electronic records for all food service programs.
• All MFA Oil employees are expected to know and adhere to company and position‑specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

• 18 years of age or older
• Flexible availability which may include all shifts, weekends, and holidays
• Works well individually and in leading a team
• Ability and willingness to attend adequate food safety training and obtain a Food Handler's Card or equivalent certifications
• Serve Safe certified or able to complete course and pass test as administered by a Break Time Serve Safe proctor
• Ability to perform assigned duties with accuracy and minimal supervision
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees
• Physical ability to both move and position yourself to retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Ability to remain in a standing position for up to nine hours per shift
• Ability to perform mathematical calculations to make…