Sales Associate

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Pay:
Varies
FLSA Status:
Hourly Non-Exempt

Reports to:

Store Manager

Company

Summary:

Midwest Petroleum is a retail petroleum and convenience store chain based in St. Louis, Mo. We began operating in 1946, and since 2002, have been recognized by the St. Louis Business Journal as one of the top 150 privately owned businesses in St. Louis.

Primary Purpose of Job:
Provide fast and courteous service to all customers. Additional responsibilities include suggestive selling, stocking, cleaning, and practicing proper safety procedures.

• Know all company procedures.
• Be familiar with store layout and merchandise.
• Practice proper customer relations at all times.
• Know how to operate all equipment in the store.
• Know how to properly stock inventory.
• Know and follow all preventive maintenance procedures.
• Know and follow all State laws for liquor/beer and tobacco.
• Keep everything inside and outside of the store clean.
• Administer sales transactions.
• Be available to assist with shift coverage (most stores 24 hours).
• Handle any other work that can be assigned at supervisor's discretion.

High school Diploma, 1 year of experience in customer service/retail field

• Serve the customers.
• Front and fill coolers.
• Issue money orders.
• Administer credit card transactions.
• Administer lotto/lottery transactions.
• Clean, front, and stock shelves.
• Clean and wash down parking lots.
• Clean and wash windows.
• Sweep and mop floors.
• Carry out garbage.
• Keep coffee fresh (every 45 minutes).
• Be sure money is secured at all times.
• Keep register at or below $100.00 at all times.
• Document all refunds, void, and no sales by attaching corrected receipt.
• Must be able to complete shift report.
• Know how to check vendors in and out.
• Know how to sign for and receive gasoline deliveries.
• Keep ice merchandiser clean.
• Keep walk-in cooler, restrooms, and back room clean and neat.
• Price merchandise.
• Rotate stock, pumps, countertops, shelves, etc.
• Ring up all sales.
• Practice plus selling and provide prompt courteous service.
• Always maintain a clean and neat image (see dress code).
• Know and follow state laws for liquor/beer, cigarettes, and adult magazines.
• Control cash shortages.
• Know and follow procedures for manufacturer’s coupons.
• Know company policy and procedures for carrying out shoplifting and robbery preventive measures.
• Allow no one behind checkout counter or into the backroom without proper identification.

In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements:
Adaptability, Attendance and Punctuality, Communications, Cooperation, Job Knowledge, Judgment, Problem solving, Quality, and Physical Requirements.