Quality Lead

Pendergrass, GA

Pay: $26 - $30

Shift 6a-4:45p Mon-Thurs

The Quality Lead oversees and validates quality audits across the plant, drives continuous improvement in quality systems and processes, and ensures that all products and operations meet corporate and regulatory standards. This role trains and coaches plant personnel on quality guidelines and best practices, investigates and resolves quality issues, and tracks key performance metrics to support operational excellence.

• Plan, perform, and validate quality audits across the plant to ensure adherence to established standards and procedures.
• Train, coach, and develop plant personnel on quality guidelines, best practices, and proper inspection techniques.
• Track, analyze, and report key quality performance metrics to plant leadership and relevant stakeholders.
• Investigate and resolve quality issues, including customer complaints and rejected loads, using root cause corrective actions (RCCA).
• Implement preventive measures to avoid recurrence of quality issues and strengthen overall quality controls.
• Maintain and manage all quality-related documentation, ensuring records are accurate, complete, and compliant with corporate and regulatory requirements.
• Collaborate with regional quality teams and internal stakeholders to address plant-specific quality concerns and ensure consistency in quality management across locations.
• Lead continuous improvement projects focused on quality systems and processes, working with cross-functional teams to implement solutions that enhance operational performance.
• Perform regular quality checks on products and processes and provide feedback to team members to drive improvement.
• Provide day-to-day leadership to quality team members, setting expectations, offering guidance, and fostering accountability for quality outcomes.

• Demonstrated experience performing quality checks and quality control activities in an industrial or manufacturing environment.
• Previous leadership experience with the ability to coach, mentor, and develop team members, with leadership as a primary focus for this role.
• Strong understanding of root cause analysis and corrective actions (RCCA) to investigate and resolve quality issues.
• Ability to track, interpret, and report quality performance metrics to support data-driven decision-making.
• Proficiency with computer systems and enterprise resource planning (ERP) software for managing quality data and documentation.
• Strong organizational skills to maintain accurate quality records and documentation in line with corporate and regulatory standards.
• Effective communication skills to train staff, collaborate with regional quality teams, and coordinate with internal stakeholders.

• General computer literacy, including the ability to work with spreadsheets, databases, and reporting tools.
• Experience working in an industrial, manufacturing, or plant environment.
• Experience in continuous improvement initiatives related to quality systems and processes.
• Ability to work effectively in cross-functional teams and build collaborative relationships across different locations.

Employees benefit from a strong total rewards package that supports both financial security and well-being, including comprehensive health and dental coverage, a 401(k) program with a competitive match up to 5%, and an annual bonus opportunity tied to plant performance for leadership roles. Team members also enjoy valuable perks such as a free warehouse club membership and gym membership, promoting work-life balance and personal wellness.

This role is based in an industrial, nonclimate-controlled plant environment where conditions can vary with the seasons. The schedule typically runs from 6:00 a.m. to 4:45 p.m., Monday through Thursday, providing a consistent four-day workweek. Work is performed on the plant floor and in office areas using computer systems and ERP software to manage quality data and documentation. The environment is fast-paced and production-oriented, requiring attention to safety practices, comfort with industrial surroundings, and readiness to be physically present in operational areas throughout the day.

This is a Contract to Hire position based out of Jefferson, GA.

The pay range for this position is $23.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many…