Administrative Assistant II - Human Services Outpatient Clinic

Jefferson County's Human Services Behavioral Health Division serves Jefferson County residents who are experiencing mental health and substance use concerns. The Division is committed to delivering evidence-based practices and providing person-centered, recovery-focused services.

The purpose of this position is to provide a wide range of mid-level administrative and office support activities for the Integrated Behavioral Health Outpatient Clinic to facilitate efficient operations to best meet the needs of the clients and/or consumers.

• Communicates directly with consumers to assist in problem-solving issues related to enrollment and coordination of care, as well as processing referrals.
• Facilitates Open Access enrollment and coordinates with various departments within the agency to ensure timely and accurate enrollment for consumers.
• Coordinates with team members across the agency to advance the facilitation of clinic care and treatment of consumers.
• Schedules appointments and maintains calendars essential for meeting critical deadlines and time frames.
• Performs general clerical and customer service duties such as answering phones, greeting the public, answering general questions, processing mail and ordering supplies.
• Creates, updates, and completes a variety of documents, including memos, letters, forms and reports.

• High school diploma or equivalent with one to two years' experience and/or training required; or an Associate degree; or an equivalent combination of education and experience

• Three years' related experience and/or training

$21.06 - $22.72/ hour based on successful experience and qualifications.

• Health insurance
• Health insurance opt Out Plan
• Dental & Vision insurance
• Life insurance
• Wisconsin Retirement System
• Health Savings Account
• Deferred Compensation Program

• Competitive Pay
• Excellent Benefits
• Great Coworkers
• Flexibility
• Advancement & Opportunity
• Family Feel