Housekeeping Supervisor

Job Summary

• To plan, organize, develop, and direct the overall operation of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulations, and facility policies.

• Must possess a high school diploma or equivalent.
• Must be able to read, write, and speak the English language in an understandable manner.
• Must possess the leadership and supervisory ability and willingness to work harmoniously with all personnel.
• Must possess the ability to make independent decisions and to take directive action when circumstances warrant such action.
• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel and the general public.
• Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc., of the Housekeeping Department.

• Must be able to move intermittently throughout the workday.
• Must be in good general health and able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
• Must be able to work with the ill, elderly, young, disabled, psychiatric, emotionally upset and, at times, hostile people.
• May be required to lift, push, pull and move equipment, supplies, in excess of fifty (50) pounds throughout the day.
• Must be willing to follow correct infection control guidelines including the usage of Personal Protective Equipment.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses.

• Plans, develops, organizes, implements, evaluates, and directs the Housekeeping Department.
• Assures that all Housekeeping Procedures are followed in accordance with Alden policies.
• Directly supervises employees and instructs staff providing in-service to promote job knowledge, safety, and proper sanitation.
• Identifies problems within the housekeeping purview. Develops and implements solutions with the assistance of the Administrator and Corporate Housekeeping and Laundry Coordinator.
• Coordinates housekeeping services and activities with other departments.
• Develops and maintains a cleaning schedule to meet the demands of the facility to ensure a clean, sanitary, odor free environment.
• Ensures that all housekeeping personnel follow established facility policies and procedures, including appropriate dress code and PPE.
• Reports all concerns made by the resident or his/her family according to policy.
• Meets with the Housekeeping personnel, on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of services.
• Recruits, interviews, and hires housekeeping personnel with the approval of the Administrator.
• Schedules department work hours, personnel, work assignments, etc., to expedite work, following Union guidelines where necessary.
• Counsels/disciplines housekeeping personnel in accordance with Alden Work Rules (and Union guidelines if applicable) as requested or as necessary.
• Completes performance evaluations timely.
• Makes rounds regularly to assure that housekeeping personnel are performing required duties, and to assure that appropriate Housekeeping Procedures are being followed.
• Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the Department.
• Assists in implementing and maintaining an effective orientation program that orientates the new employee to the facility, his/her department, and its policies and procedures.
• Attends and participates in continuing education programs.
• Ensures that facility equipment is maintained in accordance with manufacturer’s guidelines and Alden policies.
• Places orders for equipment and supplies as necessary, following established budgetary guidelines.
• Maintains budgetary restraints by following established procedures for preparing purchase orders for review by the Administrator prior to ordering.
• Participates in the development, maintenance, and implementation of the Alden’s Quality Assurance Program for the Housekeeping Department.
• Attends Department Head meetings, Infection Control Meetings, Quality Assurance meetings, and Corporate Housekeeping Meetings, etc. as directed.
• Performs other related duties as assigned.