Field Services Project Coordinator

About Vivid Impact

Vivid Impact has been a pioneer in the graphic communications industry for over 50 years, growing from a small commercial printing service into a global leader in marketing technology. Since our founding in 1974, we have combined creativity with precision to deliver innovative print and digital solutions that drive success. With a team of over 350 dedicated professionals, we are committed to making a positive, lasting impact on our team, partners, and the communities we serve.

Guided by our mission, we strive to be the trusted marketing technology resource for organizations looking to achieve better results, providing cutting‑edge solutions that enhance brand engagement and performance.

The Field Services Project Coordinator is responsible for coordinating, tracking, and supporting multi‑site field installation projects to ensure accurate execution, timely delivery, and high‑quality outcomes. This role serves as a critical operational and communication hub between customers, field teams, and internal partners, enabling seamless project flow from planning through billing.

Shift: Monday – Friday, 8:00 AM – 5:00 PM.
Location: On‑site position at our Louisville, KY Headquarters.
Travel: Occasional travel may be required for this position.

$55,000 – $60,000 Base Salary + Commissions.

• Project Coordination & Scheduling: Coordinate and manage multiple field installation projects across various states and customer accounts, including site surveys, store scans, remodels, and re‑image initiatives.
• Project Setup, Tracking & Documentation: Enter creative briefs, log estimating requests, prepare customer quotes, and maintain complete and accurate project documentation throughout the project lifecycle.
• Operational Tracking & Billing Accuracy: Track field operations data weekly, ensure proper business unit coding, and confirm projects are closed and billed accurately and on time.
• Cross‑Functional & Customer Communication: Serve as a primary communication liaison between customers and internal teams, ensuring timely, accurate information exchange and alignment.
• Quality & Schedule Assurance: Monitor schedules, proactively identify risks, implement solutions, and verify all project outputs meet quality expectations prior to shipment.

• Project coordination or project management experience in field services, print, retail environments, or related industries.
• Working knowledge of print production processes, materials, timelines, and quality standards.
• Basic proficiency in Adobe Creative Suite, including Photoshop, for reviewing creative files and mockups.
• Ability to interpret mockups, layouts, and visual instructions.
• Proficiency with project management tools, spreadsheets, and internal systems.
• Strong organizational, multitasking, and time‑management skills.
• High attention to detail and accuracy.

Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.