Member Care Resolution Expert
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Care Source is seeking a Customer Care Resolution Specialist in Kentucky to serve as a subject matter expert for the assist line, handling escalated calls from members and providers. The role includes coaching new hires, identifying process gaps, and partnering with internal teams to improve service levels.
We expect a strong background in customer care, call-center experience, and knowledge of Medicaid or related health plan processes.
The following role is for a Member Care Resolution Expert with Care Source.
As a Member Care Resolution Expert, you will play an important part at Care Source in KY, United States.
We invite applications for the Member Care Resolution Expert position located in KY, United States.
Our group is growing, and we are hiring a Member Care Resolution Expert in KY, United States.
This opening is for the Member Care Resolution Expert role at Care Source.
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