Vice President, Patient Services

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Valeris and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please  .

The Vice President, Patient Services, is a critical member of Pharma Cord’s Operating Committee. The Vice President, Patient Services will also have accountability for a portfolio of Pharma Cord’s client programs, supporting the specific vertical’s program teams and directors/associate directors with leadership, guidance, and operational oversight.

Responsibilities include, but are not limited to the following:

• Executive oversight for a portfolio of the company’s client programs, which will be a subset of the total client programs managed by the company:
  • Strategic direction and oversight for the responsible client programs
  • Accountability for growth within the portfolio of client programs
  • Responsibility for the portfolio’s operational performance
  • Supervision of the director/associate director who directly manages the programs
  • Develop an operationally minded team to ensure the company is able to scale to meet the required growth demands
• Partner in developing and pursuing a business development pipeline for new business opportunities:
  • Based on clearly established criteria for new client accounts
  • Consisting of a balanced mix of transitions and new accounts

The Vice President, Patient Services, must possess the following critical skills:

• Full understanding of patient services solutions and workflows and the ability to design solutions that optimize the patient experience on a particular therapy
• Passion for taking on complex product solutions with multi-faceted competitive industry landscape
• Ability to effectively collaborate and influence customers
• Ability to drive solution development and marketing strategy based on competition, market dynamics and emerging technologies
• Shows innovative thinking and demonstrates confidence when recommending solutions that require taking educated and calculated risks to problem solve and deliver mutual wins
• Ability to lead teams in multiple functions within the company
• Excellent written and oral communication skills
• Excellent organization, management and execution capabilities
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals
• Ability to act independently with sound business intelligence and professional maturity; while working through others to accomplish goals.
• Ability to create consensus among cross-functional departments and bring closure to projects/initiatives
• Ability to cultivate relationships and capable of understanding and navigating complex, organizational structure.
• Strong leadership, coaching and people development skills

• Bachelor of Science or Arts, MBA in Business or Marketing Preferred
• Minimum 15 years’ healthcare industry experience
• Flexibility to travel as needed (may be up to fifty percent of the time) with the remaining time dedicated to working at the corporate office.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit…