Marketing Liaison and Intake Co-Ordinator

Marketing Liaison and Intake Co-Ordinator (Full-Time)

Location:

Jenkintown |

Reports to:

Director

Are you a natural connector with a passion for helping others? Visiting Angels Jenkintown and Horsham is looking for a “go getter” to work as Marketing Liaison and Intake Coordinator in our JT/Horsham office. In this highly visible and community-oriented role, you’ll be instrumental in growing our mission—bringing compassionate, non-medical home care to more seniors across the region. Visiting Angels Jenkintown/Horsham belongs to the same family company that owns other 5 Visiting Angels Franchises in and around Greater Philadelphia covering 4 counties with 520+ caregivers/angels, and 52+ office staff team.

Visiting Angels prides in putting CLIENT FIRST no matter what and if you are a person who thrive in making a difference while growing your career in a growth-oriented company, look no further. You’ll thrive here if you're driven by purpose, love building lasting relationships, and enjoy working independently while being part of a collaborative and supportive team.

• Own and Grow Referral Networks:
  Act as the primary liaison between Visiting Angels and referral partners such as hospitals, rehab centers, discharge planners, physician offices, and senior living communities.
• Educate with Empathy:
  Share the story and value of private-duty home care. Help providers and families understand how easy it is to refer clients to us—and why we’re the best choice.
• Lead the Marketing Plan:
  Develop and execute a clear Marketing Liaison Action Plan (MLAP) with measurable goals, strategies, and KPIs. Adapt the plan based on results and local opportunities.
• Engage the Community:
  Represent Visiting Angels at local health fairs, networking groups, and senior-focused events. Occasionally assist with home visits to support lead conversions.
• Be the trusted First Contact:
  Handle all incoming inquiries with warmth and professionalism. Make every caller feel heard, supported, and confident that they’ve found the right place.
• Connect through Conversation:
  Conduct in-depth phone assessments to uncover each client’s unique care needs—from health conditions to emotional concerns. You’ll ask the right questions and listen between the lines.
• Coordinate with Care:
  Work closely with our scheduling team to give the advanced information about the right caregiver of each client, based on needs, preferences, and personalities.
• Track and Report Results:
  Maintain CRM records, monitor lead flow, track conversions, and evaluate ROI on outreach activities.

• Bachelor’s degree in marketing, business, communications, or a related field preferred.
• At least 4 years of experience in sales, healthcare outreach, business development, or community engagement—preferably in the home care, hospice, or senior care industry.
• Exceptional relationship-building and public speaking skills.
• Strong organizational and time management abilities; able to balance multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, CRM tools, and industry-related software.
• High emotional intelligence and an authentic, professional presence.
• Valid driver’s license and willingness to travel throughout the territory.

• Meaningful Work:
  Help families find peace of mind and seniors live with dignity and independence.
• Entrepreneurial Growth:
  Make your mark and grow into leadership roles as we expand—success in this role can lead to broader business responsibilities and potential equity/profit sharing.
• Team Culture:
  Supportive, mission-aligned leadership who care as much about people as performance.

• Industry Leading Competitive salary based on experience
• Performance-based bonuses (paid Quarterly)
• Mileage reimbursement
• Health benefits
• PTO and paid holidays
• 401(k) plan

All applicants must be able to provide proof of vaccination.