Marketing Liaison and Intake Co-Ordinator

Marketing Liaison and Intake Coordinator

Location:

Jenkintown |

Reports to:

Director

Type:
Full-Time | Industry: Senior Home Care | OFFICE BASED

Are you a natural connector with a passion for helping others? Visiting Angels Jenkintown and Horsham is looking for a “go getter” to work as Marketing Liaison and Intake Coordinator in our JT/Horsham office. In this highly visible and community-oriented role, you’ll be instrumental in growing our mission—bringing compassionate, non-medical home care to more seniors across the region. We’re looking for someone who is more than a skilled communicator — someone who leads with empathy, listens with patience, and understands the emotional weight of choosing care for a loved one.

Visiting Angels Jenkintown/Horsham belongs to the same family company that owns other 5 Visiting Angels Franchises in and around Greater Philadelphia covering 4 counties with 520+ caregivers/angels, and 52+ office staff team. Visiting Angels prides itself in putting CLIENT FIRST no matter what and if you are a person who thrives in making a difference while growing your career in a growth‑oriented company, look no further.

You’ll thrive here if you're driven by purpose, love building lasting relationships, and enjoy working independently while being part of a collaborative and supportive team.

• Own and grow referral networks:
  Act as the primary liaison between Visiting Angels and referral partners such as hospitals, rehab centers, discharge planners, physician offices, and senior living communities.
• Educate with empathy:
  Share the story and value of private‑duty home care. Help providers and families understand how easy it is to refer clients to us—and why we’re the best choice.
• Lead the marketing plan:
  Develop and execute a clear Marketing Liaison Action Plan (MLAP) with measurable goals, strategies, and KPIs. Adapt the plan based on results and local opportunities.
• Engage the community:
  Represent Visiting Angels at local health fairs, networking groups, and senior‑focused events. Occasionally assist with home visits to support lead conversions.
• Be the trusted first contact:
  Handle all incoming inquiries with warmth and professionalism. Make every caller feel heard, supported, and confident that they’ve found the right place.
• Connect through conversation:
  Conduct in-depth phone assessments to uncover each client’s unique care needs—from health conditions to emotional concerns. Ask the right questions and listen between the lines.
• Coordinate with care:
  Work closely with our scheduling team to give advanced information about the right caregiver for each client, based on needs, preferences, and personalities.
• Track and report results:
  Maintain CRM records, monitor lead flow, track conversions, and evaluate ROI on outreach activities.

• Bachelor’s degree in marketing, business, communications, or a related field preferred.
• At least 4 years of experience in sales, healthcare outreach, business development, or community engagement—preferably in the home care, hospice, or senior care industry.
• Exceptional relationship‑building and public speaking skills.
• Strong organizational and time management abilities; able to balance multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, CRM tools, and industry‑related software.
• High emotional intelligence and an authentic, professional presence.
• Valid driver’s license and willingness to travel throughout the territory.

• Meaningful work:
  Help families find peace of mind and seniors live with dignity and independence.
• Entrepreneurial growth:
  Make your mark and grow into leadership roles as we expand—success in this role can lead to broader business responsibilities and potential equity/profit sharing.
• Team culture:
  Supportive, mission‑aligned leadership who care as much about people as performance.
• Compensation & Perks:
  • Industry‑leading competitive salary based on experience.
  • Performance‑based bonuses (paid quarterly).
  • Mileage reimbursement.
  • Health benefits.
  • PTO and paid holidays.
  • 401(k) plan.

Apply Today and Be the Difference. If you’re ready to represent a brand with heart, and you’re eager to grow in a meaningful career helping others—this could be the role for you.

ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.