RN - Supervisor - Patient Access Center - Evenings

Find your calling at Mercy!

Job Summary:

As the critical gateway to our health system, the Throughput RN plays a pivotal role in shaping first impressions and delivering a brand-defining experience for patients, their families, and healthcare partners. This high-performance position requires professionals who excel in communication, coordination, and clinical judgment to seamlessly facilitate patient admissions and transfers. By expertly matching patient needs to facility resources and ensuring optimal bed placement, the Throughput RN upholds our commitment to quality, safety, and compassion.
Through proactive engagement and collaborative problem-solving, the Throughput RN is entrusted with the responsibility of guiding patients and referring providers through the complex transfer process. This role not only optimizes acceptance coordination but also demonstrates our sincere gratitude to those who choose to place their trust in our care. Acting as a medical consultant, mediator, and resource, the Throughput RN ensures that each patient’s journey into our system is characterized by efficiency, empathy, and excellence—solidifying our reputation as a leader in healthcare delivery.

This Position Is Fully Remote:

• A high-speed internet connection is required.

• Candidates must reside within 1 hour of a Mercy Hospital to allow for on-site presence in case of technical difficulties.

Position Details:

? Remote RN Supervisor Opportunity
Non-Patient Contact Role | Must Reside Within 1 hour of a Mercy Hospital

Shifts:

Evenings hour shifts or 5- 8hour shifts

+ On-Call (Weekdays minimal & weekends 2 shifts within 6weeks)

Who We Are:

Mercy’s HUB—also known as the Patient Placement and Staffing Center, Throughput Center, or Transfer Center—is a dynamic, centralized team that supports:

• Patient Placement & Bed Planning

• Staffing & Nursing Logistics

• Coordination of Patient Transfers into Mercy Hospitals (East Region)

Our HUB nurses work remotely via phone and computer to keep operations running smoothly and efficiently.

This Position Is Fully Remote:

• A high-speed internet connection is required.

• Candidates must reside within 1 hour of one of the below locations to allow for on-site presence in case of technical difficulties.
- Mercy
- St Louis
- Mercy Jefferson
- Festus
- Mercy South
- South St Louis County
- Mercy Washington
- Washington, MO
- Mercy Lincoln
- Troy, MO
- Mercy Southeast - Cape Girardeau, MO

What You’ll Need to Succeed:

• RN License – Current RN license in the state of Missouri required.

• Experience – Minimum of 3 years RN experience including minimum of 1 year Telemetry or higher
Preferred: 3 years RN experience including a minimum of 1 year Critical Care or Emergency Room experience

• Certifications – BLS required

• Skills & Traits:
- Excellent time management and organizational skills
- Strong verbal and written communication
- Demonstrates “Contagious Calm” in high-pressure situations
- Self-driven and able to work independently with minimal supervision
- Flexible, collaborative, and improvement-oriented
- Strong leadership and customer service mindset

Why Mercy?

• ? Tuition Reimbursement – Up to $2,000/year
• ? Day-One Medical, Dental & Vision Insurance
• ? PTO/Vacation Time
• ? Employer-Matched Retirement Funds

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you‘ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you‘ll grow with us.

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