Customer Service Associate - Temporary

Base Pay Range

$15.00/hr - $17.50/hr

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well‑merchandised, takes inventory, and maintains records.
• Checks in and prices merchandise as required or as directed by store manager or shift leader.
• Implements asset‑protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
• Assists with separation of food items, product placement, stock rotation, and best‑in‑first‑out method.
• Has working knowledge of store systems and equipment.
• Provides customer service in the photo area, including digital passport photo service and poster printing.
• Assumes web pick‑up responsibilities (monitoring orders, picking items, delivering to customers at store).
• Assists with exterior and interior maintenance to maintain a clean and orderly store condition.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

• Attends training and completes PPLs requested by manager or assigned by corporate.

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

San Francisco, CA:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.