Escalation Resolution Specialist
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Client Relationship Management, Customer Service Rep
Republic Services is seeking a Customer Care Specialist to act as a subject matter expert for customer experiences, handling complex escalated requests with care and efficiency. You will work under supervision and leverage familiarity with company services, systems, and processes to resolve issues promptly.
You will document interactions in Salesforce, RISE, and other tools, analyze trends, and partner with BU and CRC teams to improve processes and customer satisfaction.
We are seeking a motivated Escalation Resolution Specialist to join Republic Services in Jerome, , United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Escalation Resolution Specialist role at Republic Services, based in Jerome, , United States.
We are looking to fill the Escalation Resolution Specialist position at Republic Services in Jerome, , United States.
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