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Diabetes Community Care Coordinator

Job in Jerome, Jerome County, Idaho, 83338, USA
Listing for: Family Health Services Corporation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Health Promotion, Community Health
Salary/Wage Range or Industry Benchmark: 520 USD Daily USD 520.00 DAY
Job Description & How to Apply Below

SUMMARY:

The Diabetes Community Care Coordinator (DCCC) will provide individualized diabetes self-management education within their documented competency according to the current American Diabetes Association Standards of Care. The DCCC is expected to exercise a high degree of initiative and judgment in providing patient education and follow-up as needed. Coordinates patient care with necessary staff. Bilingual English/Spanish required.

Starting wage is $17 - $19 DOE.

The wage will increase to $19 - $20 DOE once the candidate completes the in-house Diabetes Educator Certification.

Employees can earn up to $520 on the quarterly bonus.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Excellent organizational skills and strong written and verbal communication skills.
  • Strong computer skills. EHR experience preferred.
  • Ability to build and maintain effective partnerships internally and externally with an awareness of community resources.
  • Ability to work with patient/client groups and/or experience in membership organizations.
  • Ability to work with minimal supervision and maximum accountability to problem-solve and work independently and collaboratively as a member of a team.
  • A professional demeanor, and a pleasant manner in telephone and personal contacts.
  • Analytical skills with the ability to manage and prioritize multiple tasks.
  • MINIMUM QUALIFICATIONS:

    • High school diploma or GED equivalent.
    • Evidence of previous experience or training in: diabetes, chronic disease, health and wellness, healthcare, community health, community support, and/or education methods as evidenced by a resume or certificate.
    • Excellent verbal, written, and presentation skills.
    • Possess good people skills to work with patients, clinical staff, and specialists.
    • Spanish Literacy (preferred).
    • Medical Assistant, Diet Technician Registered, or BS in medical field preferred.
    • Proficient with Microsoft Office Programs.
    • Knowledge of local community resources preferred.
    • Possess good organizational and time management skills.
    • Must be able to exercise discretion and patient privacy.
    • Ability to take initiative and work independently and collaboratively as a member of a team.
    • Valid Idaho Driver’s License.

    DESCRIPTION OF DUTIES:

  • Participate in the delivery of team-based care in assigned clinic(s).
  • Provide comprehensive and follow-up education through an interactive educational style for diabetes education program participants.
  • Evaluate and document attainment of educational objectives.
  • Collaborate with team members for appropriate tracking, follow-up of referrals, and scheduling.
  • Follow FHS policies and procedures in documenting in the EHR.
  • Collect, manage, and review data and develop reports incorporated into the Quality Improvement Programs and as requested for ADA recognition.
  • Work collaboratively with the clinical team, including O&E, Care Managers, and BHCs.
  • Participate in ongoing trainings, learning sessions, conference calls, webinars, and other professional development opportunities.
  • Utilize registries, electronic reports, and review of provider schedules to proactively assess and coordinate preventive screening, care coordination, and communication; document measures and interventions via EHR; and assure that care is patient centered.
  • Use clinical, evidenced-based care guidelines to monitor patient health status and need for services. Coordinate high-risk patient risk reduction, hospital and ER utilization, and improvement of patient outcomes.
  • Use IRIS and Idaho Health Data Exchange to track immunization status and recall for immunizations.
  • Follow up with patients as requested by provider.
  • Assist in education, assistance, support for patients and families, and care coordination with outside providers and community resources.
  • Assess patients’ readiness to change, monitor compliance with plan of care; and problem-solve barriers related to the health care system, and financial and psychosocial barriers.
  • Utilize behavioral strategies to assist patients in adopting health behaviors, improving self-care, and managing chronic disease.
  • Assist Outreach and Enrollment staff with patient’s eligibility requirements for Medicaid, SSI, etc., and with coordination of enrollment with service…
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