Ice Cream Plant Supervisor

SHIFT:

• Days Monday-Friday.
• Subject to change according to business needs. Must be available for regular standby assignments and work scheduled off-hours according to business needs.

• We are delighted to offer a comprehensive benefits package that encompasses Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending Accounts, Supplemental Insurance, Vacation, Holiday Pay, Personal Time Off (PTO), and a 401(k) plan with a company match. Eligibility and waiting periods may apply.

The Ice Cream Plant Supervisor will oversee daily operations of our novelty ice cream production lines, ensuring efficient, safe, and high-quality manufacturing. This role is pivotal in managing staff, coordinating production schedules, and maintaining compliance with food safety standards. The ideal candidate will have hands-on experience with extruded novelties, automated packaging systems, and dairy-based product lines. Experience with a start-up is a plus.

• Supervise all stages of ice cream production including mixing, aging, freezing, filling, and packaging.
• Monitor novelty product lines (e.g., extruded novelties, stick products) for quality and consistency.
• Coordinate with R&D and QA teams to implement new flavors and product improvements.

• Lead, train, and mentor production staff to ensure a skilled and motivated workforce.
• Conduct performance evaluations and support employee development.
• Foster a culture of safety, accountability, and continuous improvement.

• Enforce food safety protocols (HACCP, SQF, FDA) and conduct regular audits.
• Ensure all products meet internal and regulatory quality standards.
• Address deviations and implement corrective actions promptly.

• Oversee operation and maintenance of high-speed production equipment.
• Schedule preventive maintenance and coordinate repairs to minimize downtime.

• Manage raw material and finished goods inventory.
• Collaborate with logistics to ensure timely distribution and delivery.

• Track production KPIs including yield, downtime, and labor efficiency.
• Prepare daily and weekly reports for plant leadership.

• Bachelor’s degree in Food Science, Engineering, or related field preferred.
• 3+ years of supervisory experience in food manufacturing, preferably dairy or frozen desserts.

• Proficient in or knowledgeable of using a variety of computer software applications, especially Excel, Microsoft Word, Outlook, PowerPoint, and CMMS software.
• Excellent written and verbal communication skills.
• Effective prioritizing, organizing, and time management skills.
• Demonstrated ability to lead people and get results through others.
• Demonstrated ability to be flexible, execute plans, strategies, and achieve desired results.
• Demonstrated ability to work collaboratively to achieve defined goals on time.
• Experience solving problems, analyzing information, highlighting relevant information, and suggesting appropriate actions.
• Adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
• Identifies and resolves problems promptly and gathers and analyzes information skillfully.
• Familiarity with automated systems and novelty ice cream equipment.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of GMP, HACCP, and other food safety standards.

• Must possess strength, stamina, and mobility to regularly perform heavy physical work outdoors in all weather conditions and with exposure to potentially hazardous conditions.
• Excessive ascending and descending of ladders and stairs using feet and legs and hands and arms regularly. Body agility is emphasized.
• Walking:
  Moving about on foot to accomplish tasks, particularly for long distances continuously.
• Repetitive motions:
  Substantial movements (motions) of the wrists, hands, and fingers continuously.
• Stooping:
  Bending body downward and forward by bending spine at the…