Senior Facilities Management Specialist

Overview

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Brown Brothers Harriman is currently recruitinga Senior Facilities Management Specialist to join our Enterprise Services team. In this position, you will support the Facilities Manager in monitoring, operating, and coordinating the day-to-day essential facilities operations at the Jersey City office, while also spending time at our Manhattan office once a week. Operation, monitoring, maintenance and repair of this facility includes but is not limited to ensuring a productive reliable and comfortable workplace for several hundred employees, maintaining facilities assets (i.e. furniture, appliances, tenant services), safety, comfort, space planning, move coordination, and vendor resources and controls.

You will also assist the Facilities Manager with all support services provided by Enterprise Services that require Facilities Management support, general preventative maintenance and controls. This position works closely with BBH Systems teams and business line management, as well as the building’s Property Management Office, cleaners, and building engineers.

• Deliver comprehensive facility management services, encompassing continuous oversight to facility operations and infrastructure to ensure optimal functionality, safety, and efficiency.
• Conduct daily walkthroughs of all facility floors to verify safe, efficient, and compliant operations, promptly addressing any issues or irregularities.
• Provide daily coordination, active management, and oversight of BBH vendors to ensure high-quality performance, adherence to service agreements, timely resolutions of operational needs, and property management requirements.
• Support vendors throughout the compliance onboarding process by ensuring all due diligence assessments are completed and required documentation – such as certificates of insurance - is collected, verified and stored.
• Manage, track, and resolve all requests submitted through the firm’s office management and service request platform, ensuring timely follow-up, accurate documentation, and effective resolution.
• Maintains a professional and collaborative relationship with property management teams, ensuring clear communication, alignment on building operations, and lease obligations.

• Coordinate and oversee departmental relocations, ensuring minimal disruption to operations; provide support to employees with hoteling arrangements and workspace-related inquiries.
• Perform or coordinate repairs installations, and routine maintenance of office spaces, including furniture, fixtures, and equipment, to ensure a functional and well-maintained work environment.
• Maintain and regularly update site documentation, including internal webpages, to ensure accuracy, accessibility, and alignment with current operational standards.
• Demonstrate a strong customer service mindset, ensuring employees receive timely, professional support and positive…