Regional GTM Manager - RCS

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

As a key contributor to Infobip’s regional growth strategy, for our Rich Communication Services (RCS) solutions in North America (NAM), the
* Regional GTM Manager – RCS
* plays a vital role in driving the commercial success of RCS by enabling strategic partnerships and executing go-to-market (GTM) initiatives. Infobip is a critical enabler in the ecosystem—working closely with carriers, Google, and Partners; and this role will play a key part in owning/managing these relationships while working with our internal teams to bring RCS solutions to market more effectively.

By aligning regional execution with global strategy and supporting our Sales & Revenue squads with deep product and market insights, you’ll help maintain Infobip’s position as a trusted partner and leader in the RCS ecosystem and leverage this to drive the growth of the channel.##
** More about what you’ll be doing:
** This role is responsible for driving regional growth for RCS. You’ll develop and execute the regional GTM strategy in conjunction with the RCS business unit—maximizing revenue and profitability across key verticals and customer segments. You’ll help bridge the gap between Sales, Partnerships, Product, and Marketing teams—aligning strategies, optimizing processes, and driving product adoption as well as market-specific requirements. The ideal candidate we seek has extensive experience in Product Sales, Product Marketing, or Partnership Development and thrives in cross-functional, collaborative, and matrixed environments.
* Product Growth & Business Execution
** Drive product sales and adoption in the region, achieving revenue and profitability targets.
* Translate company/base strategy into regional execution plans, ensuring business momentum and sustainable growth.
* Attend customer meetings, propose strategic sales initiatives, and provide commercial guidance.
* Work closely with our Sales Squad and Chapter Leads, equipping them with product knowledge, updates, and ongoing support.
* Sales Alignment & Customer Engagement
** Act as a trusted partner to regional sales teams, providing product training, sales support, and strategic guidance.
* Engage directly with customers, building relationships, understanding their needs, and identifying opportunities for product adoption, feeding this into product teams.
* Actively support key sales cycles, leveraging product expertise to drive conversions and revenue growth.
* Product Expertise & Market Insights
** Maintain deep expertise in the product’s features, benefits, and competitive positioning.
* Serve as the go-to product expert for the region, assisting both sales teams, customers & partners.
* Gather and analyze market feedback, customer insights, and competitor trends, sharing these insights with HQ teams (Product Management, Marketing, etc.) to refine product strategy.
* Cross-Functional Collaboration & Communication
** Align closely with HQ teams (Product Management, Marketing, and Sales Leadership) to ensure GTM alignment and knowledge sharing.
* Work with Unfix (Product) bases to ensure seamless collaboration on product initiatives.
* Partner with VPs and Sales Directors to align product strategies with overall sales objectives.
* Collaborate with Operator Partnerships, Revenue Operations, Compliance, Analysts and Regulatory teams to support product success and optimize processes.
* Partner Relationships
** Own and develop key ecosystem partnerships, building solid relationships to drive product enhancements, leverage incentives, joint events and marketing to…