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Vice President, Voice & Video Ope SME Engineer

Listing for: The New York Times Company
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 145000 - 200000 USD Yearly USD 145000.00 200000.00 YEAR

Job Description & How to Apply Below

Vice President, Voice & Video Ope SME Engineer w/ BNP Paribas RCC, Inc. in Jersey City, NJ. Act as a Subject Matter Support Engineer for the Voice & Video environmnt, incl CUCM, CUC, UCCX, IOS Voice Gateways, Oracle SBC, ECB, EOM, & VCS/Expressway servrs, focusg on admin, monitog, tech supprt, testg, & infrastructre changes. Positn reqs a Bach / US or For Equiv in Comp Sci, Info Tech, Electronics Engg or rel & 5 yrs of progressive exp in offerd or rel role.

Must have 5 yrs of exp in the following: SIP protocl & VoIP telephny;
Cisco Call mgr, versn 14 & above, to maintn Voice infrastructre;
Cisco Unity Connectn & UCCX (incl scriptg) to operte & maintn IVR & Hotlines;
Cisco Mobile Remote Access (MRA) Expresswys
-E & C to operte & maintn Jabber softphnes;
Cisco Video servrs (VCS & Expresswy) & Cisco Video endpnts for video infrastructre supprt;
Oracle Session Border Controller (SBC)& Oracle Enterprise Communication Brokr (ECB) to operte & maintn externl & Internl callg;
Oracle Enterprise Operatns Monitor (EOM) to monitr the hlth of Oracle SBC & ECB;
Cisco Routers, Switches, VOIP & Firewalls, DHCP, TCP/IP, LAN, MAN, & WAN; VMware (all Cisco infrastructre is virtualizd); MS Windws servr & productivity tools to supprt voice tools; & MS Excel (Graphs, VLOOKUP, & Pivot tables). Cisco Certified Netwrk Professl (CCNP) Collaboratn certificte. Sal: $ - $/yr. Actual sal may vary based on factors such as exp level, loc of role, etc.

  • Our benefits incl medical, dental & vision coverage, a 401(k) Savings Plan, backup childcare, life, accident & disability insurance, mental health support & paid time off.
  • Additl details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.
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