Box Office Representatives - Loew's Jersey Theatre

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise.

We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise.

We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base.

HBSE also owns the NBA’s Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history.

At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play - across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

The Box Office Representative assists guests at live events by selling and collecting admission tickets and passes, assisting guests in finding seats, searching for lost articles, and directing guests to venue facilities. This role provides welcoming, accurate, and guest-focused service at the Loew's Jersey Theatre under the direction of box office leadership.

• Sell and collect admission tickets and passes from patrons at events.
• Greet guests attending events who come to the box office.
• Examine tickets or passes to verify authenticity using approved ticketing systems and criteria such as the event, date, and credential type.
• Provide assistance for guests with accessibility needs both prior to and on the day of the show, including assisting guests who use wheelchairs in accordance with venue procedures.
• Know the layout of the venue and direct guests to restrooms, concession stands, and designated seats or sections.
• Identify potentially fraudulent tickets or credentials, elevate concerns to box office leadership, and educate guests on authorized ticket purchasing channels.
• Help resolve seating disputes and other guest concerns, escalating issues to management as needed.
• Assist guests in finding seats, lighting the way with flashlights when necessary.
• Assist guests with lost articles and direct them to the venue’s lost-and-found process.
• Participate in the venue’s sustainability efforts, including…