SVP, Financial Operations Advisory Lead

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Senior Vice President, Financial Operations Advisory Manager will serve as a strategic leader and transformation specialist responsible for driving the Finance transformation agenda for the Arch Capital team. Reporting to the Deputy Chief Transformation Officer, this individual will initially lead the development and execution of a multiyear transformation agenda in Finance North America

The role requires a deep understanding of financial flows across entities, customer fund movements, and backend operations. It requires close partnership with business peers, segment executives, and senior management to drive effective execution. This position will play a pivotal role in shaping strategy and advancing the future of Arch by modernizing Financial Operations as directed by the Deputy Chief Transformation Officer.

• Provide strategic leadership to accelerate and guide the Finance transformation agenda
• Ensure alignment across all NA Finance priorities (i.e. segment / product specific initiatives, enterprise-wide initiatives, and self-identified initiatives
• Overseeing customer change management, guiding them through behavioral shifts necessary for the transition.
• Drive the embedding of enduring end-to-end finance processes (Billing, Reinsurance, Financial Operations) across onshore and offshore functions.
• Partner with finance and accounting teams to ensure accurate transaction recording and flow management.
• Anchoring transformation efforts in finance and accounting, with a strong understanding of insurance industry dynamics.
• Provide strategic leadership with a clear understanding of the significant financial implications of the transformation.
• Partnering with internal and external stakeholders to ensure cost-effective execution.
• Act as the subject matter expert before / during / after sessions for segment & cross-segment initiatives, ensuring strategic consistency
• Driving the transformation over a 3–5-year horizon

• Dynamic and motivated individual, capable of handling complex structured tasks that require close attention to timing and detail, as well as unplanned projects and challenges that require effective and unique solutions, often in a compressed timeframe.
• Business transformation specialist with deep expertise in insurance, finance and reinsurance operations
• Proven experience in change management, especially on the customer-facing side.
• Ability to grind through operational details while maintaining strategic oversight.
• Leader with expertise in business / IT change, business planning, budgeting, and initiative prioritization with extensive program and project management experience, including interdependency management.
• Strong understanding of Finance processes and systems and the ability to work within a global structure where certain core functions are modeled as shared services and managed by a corporate group.
• Experience with and exposure to various operational disciplines (underwriting, claims, IT, etc.) to ensure that finance is communicating between units and capturing all required information for downstream financial reporting. The ability to navigate between finance, reinsurance and billing functions.
• Strong active listening, coaching, and capability development skills.
• Proficient in analyzing customer feedback, building consensus at senior levels, and conveying technical concepts clearly.
• Effective at overcoming obstacles, negotiating resources, and fostering relationships across all organizational levels.
• Decisive and adaptable in fast-paced, dynamic environments.

• At least 15+ years of experience as a Transformation Executive; with demonstrated success in leading transformational change.
• Has experience working with North American Commercial Property & Casualty Insurance industry.
• Required knowledge & skills…