Diabetes Patient Navigator

Diabetes Patient Navigator – Syneos Health Commercial Solutions

Job :

The Patient Navigator (PN) will provide essential services to patients, caregivers, & healthcare providers, ensuring seamless access to our client’s product, support, & resources. They are responsible for proactively & compliantly engaging with HCPs and Patients at a local level to identify marketplace needs, provide disease state and product education, and to support appropriate utilization of our client’s access and fulfilment resources.

The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product. Training will include drug administration, disease state awareness and insight into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.

• Personalized, patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
• Provide education, support and training to healthcare providers and patients on on-label product administration & treatment
• Handle initial inquiries and basic reimbursement questions
• Identify, gather, and document field generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures.
• Demonstrate mastery of disease state, product and treatment landscape
• Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs
• Provide timely follow-up to questions and requests from HCPs
• Educate and champion utilization of client resources to drive optimal patient experience and care
• Collaborate with commercial and medical counterparts in assigned territory

• Bachelor’s Degree required.
• Clinical Background Required – LPN/RD/RN/Pharm
  
  D/RPH, etc.
• 2 plus years of diabetes education experience with patient support team members with CDCES highly preferred
• Pharmaceutical industry highly preferred
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Annual base salary ranges from $120,000 to $127,000. Additional benefits may include a company car or allowance, and eligibility for commissions/bonuses. Competitive compensation package, Health benefits (Medical, Dental and Vision), Company match 401(k), flexible paid time off (PTO) and sick time.

Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).