Front Desk Receptionist

Medical Front Desk Receptionist – New Edge Orthopedics, LLC. New Edge Orthopedics, LLC is a high‑performance, out‑of‑network orthopedic surgery and physical therapy practice dedicated to delivering a premium, patient‑centered experience. We are seeking a polished, organized, and personable Medical Front Desk Receptionist to join our team. This role is essential in creating a seamless, concierge‑level experience for every patient who walks through our doors.

Exceptional organizational skills and attention to detail. Strong interpersonal abilities and a warm, professional demeanor. Superior verbal and written communication skills. Experience working with:
Out‑of‑Network insurances. MVA/PIP claims. Workers’ Compensation cases. HIPAA compliance and patient privacy standards.

• Greet patients and serve as the first point of contact for our practice.
• Explain patient's deductibles, co‑insurances and co‑pays.
• Verify insurance benefits, including out‑of‑network coverage.
• Prepare and maintain patient charts as needed.
• Support the clinical and administrative team with daily front‑office operations.
• Uphold the high‑touch, concierge‑style service that defines the New Edge Orthopedics experience.
• Scheduling and confirming appointments.
• Pre‑certifications and pre‑authorizations as needed for procedures and medications.
• Providing excellent patient service on phone and in office.
• Other administrative tasks as needed.

Full‑time. Pay: $18.00 - $24.00 per hour.

• 401(k) matching.
• Health insurance.
• Paid time off.

• Doctor front desk: 4 years (Required).
• Healthcare: 3 years (Required).

Full‑time.

In person.

About New Edge Orthopedics LLC.