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Customer Service Rep

Front Desk & Guest Experience Specialist

Job in Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-01-01
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A prominent hotel management company seeks front office associates in Jersey City. Responsibilities include assisting guests during check-in, handling reservations, and managing complaints efficiently. Ideal candidates will have hotel experience, preferably with OPERA PMS. Strong communication skills and the ability to navigate various guest interactions are essential.

This role offers hourly compensation ranging from $23.94 to $26.60, along with a comprehensive benefits package including health, vision, and financial wellness programs.
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