Hybrid Technical Support Engineer — AI-Driven, VIP
Listed on 2026-09-30
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IT/Tech
IT Support, Technical Support, AI Engineer (Applied/Software)
Medidata Solutions is seeking a Technical Support Engineer to serve as the primary contact between support teams and core engineering. You will diagnose issues, create fixes, and document findings while collaborating with R&D to resolve complex problems.
The role involves handling on-call rotations, assisting VIP customers, and contributing to knowledge base content. A strong background in software development and AI-assisted troubleshooting is preferred.
Our organisation is growing, and we are hiring a Hybrid Technical Support Engineer — AI-Driven, VIP Support in NJ, United States.
Step into the Hybrid Technical Support Engineer — AI-Driven, VIP Support role at Medidata Solutions in NJ, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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