Product Specialist - Commercial Property Insights

The Commercial Lines Underwriting (CLUW) unit of Verisk Insurance Solutions is hiring a Product Specialist, Business Insights, to support the Pro Metrix product portfolio. This role will transform Pro Metrix data into meaningful business insights, dashboards, and recurring reporting that help underwriting, product, operations, sales, and leadership teams understand performance, customer usage, market needs, and opportunities for improvement. The ideal candidate combines commercial insurance underwriting knowledge, analytical thinking, and hands‑on reporting experience with tools such as Tableau and SAP Business Objects.

The role serves as a bridge between underwriting and business stakeholders, data and technology partners, and the Pro Metrix product team.

The Commercial Lines Underwriting (CLUW) unit of Verisk Insurance Solutions is hiring a Product Specialist, Business Insights, to support the Pro Metrix product portfolio. This role will transform Pro Metrix data into meaningful business insights, dashboards, and recurring reporting that help underwriting, product, operations, sales, and leadership teams understand performance, customer usage, market needs, and opportunities for improvement. The ideal candidate combines commercial insurance underwriting knowledge, analytical thinking, and hands‑on reporting experience with tools such as Tableau and SAP Business Objects.

The role serves as a bridge between underwriting and business stakeholders, data and technology partners, and the Pro Metrix product team.

• Own and evolve the business insights and reporting strategy for Pro Metrix, ensuring dashboards and reports align with commercial insurance, underwriting, product, and operational priorities.
• Design, develop, maintain, and enhance dashboards, scorecards, and recurring reports using Tableau, SAP Business Objects, and related reporting tools.
• Translate underwriting questions and business needs into clear reporting requirements, key performance indicators, data definitions, and actionable visualizations.
• Analyze Pro Metrix product usage, customer activity, operational performance, and commercial property data to identify trends, opportunities, exceptions, and areas requiring follow-up.
• Partner with commercial underwriters, product leaders, operations teams, risk engineering, sales, marketing, and customer-facing teams to understand reporting needs and deliver practical insights.
• Present findings and recommendations in clear, concise formats for business users and leadership, tailoring the level of detail to the audience.
• Validate report logic and data outputs, investigate inconsistencies, and coordinate with data and technology teams to resolve reporting or data‑quality issues.
• Establish and maintain consistent reporting definitions, documentation, refresh expectations, and governance practices so users have a shared understanding of metrics.
• Gather feedback from internal and external Pro Metrix users and convert that feedback into prioritized reporting enhancements and new insight opportunities.
• Create clear business requirements and Jira user stories for reporting, data, and product enhancements; define acceptance criteria and support user acceptance testing.
• Collaborate with IT, data, and development teams in an agile environment to communicate priorities, clarify requirements, test solutions, and support successful releases.
• Support customer discussions, demonstrations, proofs of concept, and sales opportunities by explaining how Pro Metrix data and insights support commercial underwriting workflows and decisions.
• Contribute to the Pro Metrix roadmap and backlog, with primary ownership of reporting, analytics, and business insight capabilities.