ITSM Technology Lead: Incident RCA & Reliability
Listed on 2026-10-16
-
IT/Tech
IT Support, IT Project Manager, Cybersecurity, SRE/Site Reliability
JPMorgan Chase seeks a Technology Support Lead in Community & Investment Bank Payments Technology to lead problem management, RCA investigations, and incident prevention. You will drive SRE practices, collaborate with Production Management, and oversee changes to reduce client impact and MTTR.
Strong Python skills and experience with AI/ML to enhance decision-making are preferred. In this role, you’ll contribute to audits, monitor service reliability, and communicate insights to senior
Join us at JPMorgan Chase as our next ITSM Technology Lead:
Incident RCA & Reliability in Jersey City, NJ, United States.
We are seeking a motivated ITSM Technology Lead:
Incident RCA & Reliability to join JPMorgan Chase in Jersey City, NJ, United States.
Consider building your career as a ITSM Technology Lead:
Incident RCA & Reliability at JPMorgan Chase.
The ITSM Technology Lead:
Incident RCA & Reliability position in the IT & Technology field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).