Technology Reliability Lead - ITSM & RCA
Listed on 2026-10-16
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IT/Tech
IT Support, IT Project Manager, SRE/Site Reliability, IT Business Analyst
JPMorgan Chase & Co. is seeking a Technology Support Lead to guide problem management and production resiliency within Community & Investment Bank Payments Technology.
You will drive RCA, collaborate across engineering and business teams, and lead data-driven improvements to prevent recurring incident themes while delivering complex technology projects. The role emphasizes reliability, AI-enabled problem analysis, and stakeholder communication to ensure stable, high-performing production
The following opportunity is for a Technology Reliability Lead - ITSM & RCA with JPMorgan Chase & Co.
We invite applications for the Technology Reliability Lead - ITSM & RCA position located in Jersey City, NJ, United States.
Our team is growing, and we are hiring a Technology Reliability Lead - ITSM & RCA in Jersey City, NJ, United States.
This opportunity is for the Technology Reliability Lead - ITSM & RCA role at JPMorgan Chase & Co.
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