National Logistics Distribution IT Specialist

Position: National Logistics Distribution IT Specialist(19340)
It's more than a jobAs part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world.

At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade. ‎Can you own & optimize the full Oracle Transportation Management Lifecycle?

Come to Kuehne+Nagel and be the central OTM (Oracle Transportation Management) functional expert, leading end-to-end troubleshooting and optimization across planning, execution, financials, billing, and invoicing. Diagnose complex system issues, uncover root causes, partner with operational teams, and ensure data integrity across the OTM platform. How you create impact

Provide end-to-end functional and technical support across Oracle Transportation Management, including order management, planning and optimization, shipment execution, event management, financials, billing, invoicing, rates, and contracts.

Troubleshoot and resolve complex Oracle Transportation Management issues, including planning failures, order fallouts, missing scans, shipment builds, tendering, carrier assignments, and workflow triggers.

Manage incoming Oracle Transportation Management support tickets, identifying root causes, resolving issues efficiently, and translating technical challenges into actionable solutions for Operations.

Partner with Operations, Pricing, Finance, technical teams, clients, and vendors to resolve shipment, system, billing, and invoicing issues while ensuring data integrity.

Train and support Oracle Transportation Management users through targeted training, user guides, SOPs, and troubleshooting documentation that strengthen system knowledge and adoption.

Drive continuous improvement across Oracle Transportation Management processes, identifying recurring issues and using operational feedback and data insights to improve system performance, efficiency, and service delivery.

What we would like you to bring

Bachleor Degree in IT or related field or equivalent work experience3+ years of hands-on Oracle Transportation Management (OTM) experience, supporting transportation operations in a functional, technical-functional, or application support capacity.
2+ years of experience troubleshooting Oracle Transportation Management, including order management, planning/optimization, shipment execution, tendering, carrier assignment, event management, or workflow issues.
2+ years of experience supporting transportation financial processes, such as freight rates, rate maintenance, billing, invoicing, settlement, or transportation cost validation.

Demonstrated experience managing system support tickets and root-cause analysis, including diagnosing issues, documenting resolutions, and coordinating with technical and operational teams.
2+ years working directly with transportation, logistics, freight forwarding, or supply chain operations, with demonstrated understanding of transportation workflows from order creation through shipment execution and financial settlement.

Demonstrated experience training end users and developing or maintaining SOPs, user guides, or troubleshooting documentation for Oracle Transportation Management or a comparable TMS.What's in it for you Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for…